SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Avni Mall (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I did not remove my stomach, but I ironed my sides. XL pulled with difficulty on 52-54. No discomfort. No pressure. The bottom is unfastened on hooks.
Linen is beautiful, but thin. In the photo it seems denser. I ordered 2 XL for 50 size. pulled, but does not pull. Seller recommend, sent quickly in 2,5 weeks already received
Got in 20 days, the quality is good.
The linen is good. On the Russian size M ordered S, barely climbed, but climbed in. Well pulls. Parameters og94, ot78, oh88, ob97
Cool tightening, pulls well. On OB. Waist 78 took the size of S, perfectly suited. Delivered within 2 weeks. Seller recommend.
Perfect thing!
The goods came in 20 days. I haven't dressed yet. The seams are stitched neatly, the touch is very nice material. Seller recommend.
Man is so upset. I have 50 size and XL climbed only one leg. I will order another size, and so I liked the thing.
I liked them a lot, good material, size s, arrived in about a month, measured 1.64m and weight in pregnancy from 67 to 71.5 and then lost 7 kg with the I deliver and it's the same size as one I have size L of my previous pregnancy, so I'm sure I have left, Although they are seen to be more comfortable for caesarean section by the shape of the pants, it also has cotton Bridge and the material looks more breathable. Thank you very much.
Came very quickly. Looks tiny, but stretched. At 50-52 it was possible to take a smaller size. The result of the tightening is, although I want more.
Hurray, waited) the miracle did not expect, milking me the main thing to hide the tummy and folds on the back, it got and the bonus beautifully tightens the ass)