SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Avni Mall (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I wear the size M, the belt took L. Perfectly approached and enough I think until the last days of pregnancy. Very satisfied!
Super good already on the small belly, is lot refill so should fit to the end.
The goods is good =)
A good bandage))) we have such about 2000 thousand costs, took L, T. To me the lady is not small and at the same time not large, I have a weight for Today 56 for 4 months, I think that I'm getting closer to 6 months already. It is adjustable by Velcro, I was afraid that I would be big, but I repainted and all the norms)) came quickly to Orenburg for 3 weeks. The goods were tracked.
The goods is very good. Ordered 18.04 goods 19.04 was already sent and came to Moscow region 7.05 delayed at the sorting center in my city therefore, I think very quickly came the parcel. The order is satisfied. Threads do not stick out. Velcro is very good. There is not a big smell but I think after washing everything will be lost
Bandage is wonderful, its money is worth!
Kind of supports. Quality, at first glance, is good. We will look in the sock.
Ordered 12.04, took 6.05. The track is tracked by Russian Post. The instruction is clear, convenient, supports well, the fastening is strong. Now I have 26 weeks, until the end of pregnancy is exactly enough
Bandage comfortable, back became easier. For your money is a great thing! Usually I wear p42-44, I ordered L with a margin on the stomach. For 26 weeks I sat perfectly.
Excellent bandage, soft pleasant. Some pants with him no longer zip. But under the dress is not particularly noticeable. It's been over a month.
Good quality product, I ordered size L, I have 5 and a half months, it looked good and will do me till the end of the pregnancy, I was size 6 before I got pregnant. Product arrived one month after placing the order
Keeps his back well. Very high quality. On the size before pregnancy 80/60/92 sat down as in cast I think until the end of Doha, stretched there is still a bunch of places
The volume of the abdomen is 101 for 20 weeks. Took XL. The village is good. Have stock. Quality is good
Very quickly the belt came, somewhere in 2,5 weeks. Packed in a conventional way, there is a liner-instruction type how to wear. There is no smell, just a little smells like any new thing. It is fixed very well. On the volume of the abdomen 93 cm, under the stomach 96 cm, 31 weeks of pregnancy took the size of L and quite comfortable. While everyone is happy, I advise everyone to buy))) in the process of socks I will add a review.
Thank you parcel came after 20 days from the date of order! Rubber bands stretch well and you can take your size during socks stretch!
Delivery tracked, exactly a month to St. Petersburg. bandazh is happy, I have 27 weeks, keeps puziko well, and it becomes much easier. There are no complaints about quality
13.04 ordered, 25.04 already took) incredibly quickly. Very qualitatively done, while wearing only the middle part, that the stomach from below support.
Barely figured out how to put on))) looks the same as in the photo. Material quality. I have not tried to wear it yet.
The order is satisfied!