SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Avni Mall (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://avnimall.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Kirov reached 23 days! Quality is normal! Seller recommend!
Item received. Does help to straighten the upper back. Good product. Will need to see if it last.
I arrived in very good condition. Great quality worth buying I recommend it Shipping and transmission are very fast rocket
Ordered 06.01, arrived 05.02, combined with other orders and modified tracking number, which was not reported. I do not even know whether the large (og-100) (1 m), or small-tightened the straps for the entire length, but not particularly felt the support effect and presses the armpits, if you let go-does not hold at all, you can slouch. Under the clothes will appear, if only heavily baggy to dress. Test-write off
In general, on a T-shirt-in a couple of minutes, it is necessary to rub under your hands, already bake, but the situation has changed the T-shirt, it is worn in principle conveniently, the shoulders are not bad.
Arrived! Super!
Arrived in time set
άργησε πολύ να έρθει 2μήνες περίπου
The posture corrector is like the description But by putting it exerts no good pression on my back recommend the others models that have more area back support
not the same with the picture but comfortable to wear
Shipment dotarła
Like Me, it is a product of super quality nice though late more than 60 days to have it.
The product is as described.
As in the picture, only not comfortable. So waited for this parcel and in the end disappointed, I do not wear it. Delivery about a month to St. Petersburg. The order was sent quickly, the track was tracked from start to end.
Good river, shoulder
Come on time, the product with great workmanship,