5.Due to different display and shooting angle, it may exist a little color difference.
Fashion Men's Casual Shoes
Summer Breathable Holes Brand Flat Shoes
Men Leather Casual shoes For Spring Summer Autumn
Aliexpress will check your credit card, and it will tak 24 hours. Then Items will be shipped within 2-5 work days. Shippment will be extended on Chinese Holidays. For buyer who have no buying records, pls carefully check your contact info to avoid the mistakes happen.
EMS 4-7days, sometimes 7-10 days for remote areas.
DHL 3-5 work days, except weekend.
China Post Air Mail normaly arrive in 15-30 working days, sometimes for customs and weather problems or remote areas, it will be up to 30-60 working days.
With regard to customs duties and VAT, it depends on your local customs policy, and all these costs need to be borne by the buyer himself. When we receive your order, we fill it out according to the actual amount, but we will spare no effort to help you, for a large number of orders, we will split several parcels to send you.
We do our best to serve our customers. We provide quality products. If you find a defect in our product, please let us know immediately, it is the reason of our product itself, we will be responsible for solving it for you.
If you order the wrong size and color and need to change, please tell us, you can send it back.
We will send you a new one after receiving it, but all transport costs will be borne by the buyer.
Your satisfaction and positive feedback are very important to us. If you are satisfied with our projects and services, please leave good feedback and 15 stars.
If you are not satisfied with our products or services, please do not immediately comment, immediately contact our customer service, we will give our sincerity to try our best to solve the problem for you.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Avni Mall (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of http://avnimall.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.