SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Avni Mall (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://avnimall.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery 3 weeks, I liked the swimsuit, the chest of course compressed, but, in it it is not daily to split, deep leg cutouts, ass floor sticks out, on about 114 cm and OG 114 cm XL is ok, height about 160 cm, waist do not know what, but the elastic band compresses, which makes it already... I'm not thin .. I advise, a beautiful swimsuit
The LX for me at the top is fine but already in the bottom is too large, but it is so beautiful and sexy that I go to zoom out under
Beautiful swimsuit, sewn well. There are pads for the chest. Thanks for the feedback on the size! At 46 came up L
Cool swimsuit, though I did not fit for growth. I don't know what to do with it yet. Thanks anyway!
Thank you!!! Swimsuit very well sits, took m, height 168 cm nowhere does nothing Press. Delivery to the Czech Republic 2 months, but it's because of the virus. Recommend
Awesome looks, quickly reached, the size approached
Beautiful. But bolshevat on p46 ordered L. delivery 2 weeks
Swimsuit is not bad, but if I measured to, I would not order. 1. On the Sizes 84-62-92 in the waist area strongly wrinkle, the size with, but the photo is visible, and it's not like not to remove, if only to type a couple of sizes .. 2. the bikini area is open stronger than expected and the lining is not there. 3. in the chest area, also as it is sewn, not very convenient. And yet, while Merila, even during this time, the rubber bands strongly comb.
Super cute and good quality
Very good quality, I liked it
Swimsuit is great. Parameters 90-70-100 bought the size L, sat well, only in the chest is too big. On the growth of 173 the length is straight back to back, I think the girls above will not fit.
Size C corresponds. Good quality
Swimsuit super. I'm really excited. On the growth of 170 I would like to be more authentic, but I think that a little will grow. On the parameters 95-78-108 sat well. I recommend 100%. Came in for 2 weeks.
Swimsuit came to Moscow church 2 weeks very quickly .. I ordered the second very cool color red, not Bordeaux .. The quality of elastane is very good for the chest lining, seams, armhole, and in general the product looks very expensive. Thank you.
Arrived a few days late. But quite liked came right. Great buy!
Color slightly brighter
Product beautiful lined only in front, will ask for sewing put lining behind. Have 1,72, 78 kilos and was the account.
Nice costume. The M size is perfect (162 cm and 60 kg)